Sportsman Feature Requests

It would be handy if we could look up individual - view waitlist - and enroll from the "waitlist entries screen for the patron". Currently we need to look up the wait list for the patron, then switch back to activity registration and look up the activity to enroll from the wait list. This change would save staff steps.

Can you please prioritize adding Tap to Pay capabilities to the system? Everyone saw how a majority of the businesses transitioned to touchless payment options during and after the pandemic. Customers complain that our system is "not with the times." We currently use BBPos Chippers, as locally we are prohibited from using magnetic reader and chip readers are required, but these are fully capable of accepting tap to pay. This adds to customer frustration because the tap to pay symbol is on the card reader and they can visibly see that. Also, many customers opt not to carry physical cards and prefer to pay with the card information stored on their phones or smart watches. Now, I personally don't agree with a cashless system, but we do need to offer these options to patrons to help expedite the check out process.

It would be great if there is a toggle option to to add a notification email to the office/coach if a new participant registers for a class. This could act as a means of tracking on if/how promotions, emails or social media posts work. It would also be helpful to keep track of late registrations or waitlist links being accepted.

If an activity has fee-based questions associated with it, deleting the activity alone will not refund those question fees. For example: Camp registration fee: $50 Question: "Would you like an extra shirt?" → Yes (+$5) Total paid: $55 If you delete the camp registration, the system will only refund the $50 activity fee. The $5 shirt fee will remain on the account because it is tied to the question response, not the activity itself. To receive a full refund, you must first go to Account Details and remove any fee-based question responses. Once those question fees are removed, deleting the activity will refund the remaining activity fee. Current behavior: Delete activity only → Refunds activity fee only Delete fee-based question responses and activity → Refunds full amount paid

It would be helpful to have some type of audit log that show when account was modified and by who. I know we can find a log of who handles payments, but when it comes to modifying memberships in some way, putting notes in the account, etc. it would be really helpful to be able to use a audit log to back track to the person that modified the account in the event there was a problem or something done wrong so we can train specific staff on those issues.

Currently, when an activity has a wait list, the class is listed in red when registering. Then, if the class gets an opening, the color changes back to black even if there is a waitlist. I would like the class to stay Red whenever there is a waitlist even if there is a class opening. It is causing issues when my staff sees a class opening and starts to enroll a student then has to tell the family "Oh, there is a waitlist".

It would be helpful to know the date and time that the profile was created. I know that you can access this information if you go to "Combine Accounts" Lookup Individual- If there was a column on the results page that showed date created, that would be helpful and could prompt office staff to combine accounts if they see one was recently created and duplicated. And/or Profile Information- Have the information displayed on the individual's profile page, would also be helpful.

Is there a way to identify credit card and debit card transactions within the cash register? We would like to implement a credit card service fee but cannot apply the same fees to debit card transactions. Is there a setting or feature that can be added to decipher the two?

When viewing Block Reservations, it would be great to be able to view the "reason" along with the day, date, time, and facility on the filter screen.