Adding a Customer Follow Up Completed tab or button at the bottom of the Job Schedule screen where New Order, New Quote, In-Route, In Progress, Job Complete, etc. are located to let others know in the office if someone has talked with the customer. An employee name, time, and date stamp, plus an option to add notes pertaining specifically to the follow up call or email with the customer would be very helpful too. Something to communicate company wide that a thank you or any other follow up has been completed to reduce duplicate calls.
