Sportsman Feature Requests

With the new calendar option etc with facility reservations could we also add a maximum rental time in minutes? I don't want pre-defined slots, but my fear is if I add our pickleball courts that even though I put in the notes 2 hours is max rental time someone will rent for 8. Maybe this is already an option and I'm just not sure how to navigate it. Any help is appreciated

It would be really helpful for reporting if we could define and assign an event type to our facility reservations. For example, we would like to be able to filter facility reports to see senior events, versus parties, versus weddings, meetings, etc.

It would be a time saver if when using the Block Reservations option, we could "Generate Slots" for multiple facilities as well as multiple days. Currently you have to "Add Generated Slots" one at a time or each Generated Slot gets overwritten.

Ability to override a timeslot in house, e.g. when there is a 30 minute opening on a facility with one hour timeslots. Ability for staff to view details of block reservations, but not have access to edit or delete block reservations. Adjust Web and Activity Reg to agree on the "Days in advance a reservation can be made." Currently Activity Reg adds the full number of days to the current day, and in-house it is the number of days based on the current time of day. I think Activity Reg is easier to understand and is the better method.

One of our Facility Reservations questions is "What type of gathering are you having". If "Event open to the public" is selected, the patron needs to contact us to obtain prior approval and must go through a permitting process. Another question we have is "Will you need an alcohol permit". If they select yes, the additional fee is added to their reservation, however, they need to go to our website to fill out our Beer/Wine Permit Application. We've explained the additional requirements/steps in the "explanation of question", however, that is only available for the questions and not the individual answers to the questions, so unless someone hovers over the question mark, they do not see the information (which happens 90% of the time). Therefore, on short notice, we are having to scramble to contact these people to collect information regarding their event, collect permit applications, Insurance, fees, etc. Frankly, it causes several issues. It would be helpful if a "pop up alert" option could be added to EACH ANSWER connected to our facility questions. This would allow us to set "pop up alerts" for the answers that have additional requirements and ensure that the patron sees the additional information. Yeah, we'll probably still have to monitor our pavilion report for those who ignore the alerts but I'm guessing it will cut back on those instances dramatically. This would be a BIG time saver throughout our busy season. ALTERNATELY, if there is a way to connect our "Proposed Event Application" or our "Beer/Wine Permit Application" to the facility question answers, the patron would have immediate access to them from the Facility Reservation area and perhaps the "pop up alert" would not be necessary.

When tying a reservation to an account, it would be beneficial to be able to add a business/organization without the same requirements as an individual (i.e. birthday). Having a birthday is useful for memberships and programs so we want the field to be required in most cases but it would be nice to have an option to check a box to designate this is not an individual and have fewer required fields.

For our park shelter reservations, we only require payment of the deposit at the time of booking and they can pay the balance (the rental fee) within 30 days of their reservation. It would be nice to be able to require the security deposit to be paid at the time of booking. Currently the "Accept Partial Payments" option is only tied to the facility rental rate, not the deposit. It would also be helpful if the deposits could be added to the Facility Reservation reports.

Currently, "Reserve a Park or Facility" is hidden under the "Register" option on the main ribbon on the Public side of Sportsman. To make it easier for patrons to find the Facility Reservations please add a "Facility Reservations" option to the main ribbon or change the "Register" option on the main ribbon so it reads "Register/Reserve".

Currently, SportsMan Web gives users the ability to "Change Selected Facility" on a facility reservation; however, when you do so, all the information is lost except for the name of the individual, date, start and end times. It would be great if all of the other information transferred with the change. Emily Thomas, Community Services Director, City of Independence, OH

It would be a time saver if there was an option to select multiple questions at one time when adding Registration Questions in the Define Facilites section. Currently for each question we need to add, we have to click on a question to add it and then click "add" to select the next question, repeating the same process for every question we need to add.