Duplicate Members- Patron List
E
Erin Moore
We are trying to run a report to see duplicated members. We need to sort by Name/Address/Cell Phone/Date Added to system/ID#
Can there be an option on the Patron List Report that allows you to search by "Letter of Last name?" (AA-AM, AM-AZ, etc) We have too many people in our data base and the patron list we run is too large. This will allow us to run a patron report, a section at a time, and the use the combine duplicates tool to combine the duplicate (unless you could make a check box on the Patron List that would allow for us to combine duplicates at that time)
We did try to find duplicated members on the "Combine Duplicate Members" tab under "Tools". (No suggestions are given unless we have a last name).
A
April Todd
This is a big issue for us a well and have not yet found a good way to fix it. Also it seems like fairly frequently patrons are accidentally creating duplicate account through activity reg when they are trying to get access to their account. Don't know if there is a way to prevent that.