It would be nice if there was a way to remove someone from a program without issuing a refund. Example: We have a refund policy of one week. If they cancel after that, they do not get a refund at all. But we still would like the roster to be accurate. If we charge a cancellation fee of the full amount of the class it doesn't work. The patron will end up with a balance of the price of the class in their account that requires payment.